The Flatline : Home to an Array of My Bullshit

I’ve been a devoted amazon consumer for going on 8 years, and this by far is the strangest CS chat i’ve ever encountered. Pathetic/Non qualified/Outsourced?

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You are now connected to Aman from Amazon.com.

Me:I got a 15 Dollar promotional credit when it says its suppose to be a 20 dollar promotional credit.

Aman:No

Me:no what?

Aman:I am sorry, we can not make it $20

Me:Alright, well i was also given an e-mail about getting a 10 dollar gaming credit, is that still to come through with what was the 15 dollars credit?

Aman:Please give me the order number,

Me:it said its suppose to take two business days, and wanted to be sure that at least is coming to me.104-5758156-8631405

Aman:Sure I’ll let you know

Me:thank you.

Aman:You’re welcome,Is there anything else, I can assist you with?

Me:no just that last thing

Aman:OK

It was nice chatting with you

Take care, Have a good evening.Thank you for visiting Amazon.com

Me:i wasn’t done. you were suppose to let me know if i’m getting the 10 dollars credit for that order number i just gave 104-5758156-8631405

Aman:It is not allowed till now, please get in touch with us after 1-2 days

Me:not to sound puzzled, but what does ‘it is not allowed till now’ even mean?

Aman:I am so sorry, I wanted to write it is not arrived, was taking to my mate and wrote the same thing, I am so sorry,Talking.

Me:ok…so…consider me confused as to what is being done here that is customer support?

am i being punk’d or something?

Aman:It is not like that Joe, you’ll surely get the promotional credit for that game .I can assure you.

Me:in one to two business days?

Aman:Exactly,

Me:alright

Aman:Is there anything else, I can assist you with?

Me:that should be it.

Aman:OK,It was nice chatting with you

Take care, Have a pleasant morning.

Thank you for visiting Amazon.com