I’ve been a devoted amazon consumer for going on 8 years, and this by far is the strangest CS chat i’ve ever encountered. Pathetic/Non qualified/Outsourced?
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You are now connected to Aman from Amazon.com.
Me:I got a 15 Dollar promotional credit when it says its suppose to be a 20 dollar promotional credit.
Aman:No
Me:no what?
Aman:I am sorry, we can not make it $20
Me:Alright, well i was also given an e-mail about getting a 10 dollar gaming credit, is that still to come through with what was the 15 dollars credit?
Aman:Please give me the order number,
Me:it said its suppose to take two business days, and wanted to be sure that at least is coming to me.104-5758156-8631405
Aman:Sure I’ll let you know
Me:thank you.
Aman:You’re welcome,Is there anything else, I can assist you with?
Me:no just that last thing
Aman:OK
It was nice chatting with you
Take care, Have a good evening.Thank you for visiting Amazon.com
Me:i wasn’t done. you were suppose to let me know if i’m getting the 10 dollars credit for that order number i just gave 104-5758156-8631405
Aman:It is not allowed till now, please get in touch with us after 1-2 days
Me:not to sound puzzled, but what does ‘it is not allowed till now’ even mean?
Aman:I am so sorry, I wanted to write it is not arrived, was taking to my mate and wrote the same thing, I am so sorry,Talking.
Me:ok…so…consider me confused as to what is being done here that is customer support?
am i being punk’d or something?
Aman:It is not like that Joe, you’ll surely get the promotional credit for that game .I can assure you.
Me:in one to two business days?
Aman:Exactly,
Me:alright
Aman:Is there anything else, I can assist you with?
Me:that should be it.
Aman:OK,It was nice chatting with you
Take care, Have a pleasant morning.
Thank you for visiting Amazon.com
